Tel: 021 421 3749     Email: info@photodeli.co.za
Terms & Conditions
Welcome to Photodeli
About Us
Photodeli launched in August 2008, is one of South Africa's founding providers of web-to-print products including photobooks, photo calendars, photo posters and other related products. Below we outline the Terms and Conditions by which we trade.

Please read these terms & conditions carefully, by accessing this web site you agree to be bound by the terms & conditions as stated below. If you do not agree to the terms & conditions stated below, please do not access or use the Photodeli web site.

For the purpose of this document:
"The Client" shall mean any person, company or entity using or ordering through the Photodeli website, any Photodeli Software and / or product offerings. "Photodeli" shall mean Photodeli (Pty) Ltd, the Company managing, developing and offering the service, its employees, directors and shareholders.

Acceptance of orders
All orders are accepted according to these terms and conditions. By using the Photodeli software or website you accept these terms and conditions. After processing an order, the uploaded file i s kept on the Photodeli server for a period of one (1) week. Alternatively, upon request, the decrypted order can be written to CD on behalf of the client, there will be an extra cost involved.

Copyright and content
All materials and software belong to Photodeli (Pty) Ltd. All rights are reserved worldwide. It is strictly prohibited to redistribute copy or republish any of the material and software contained on the Photodeli web site. Words, names, and designs used to identify services or products are considered trademark, service marks, and/or logos. The Client is responsible for the content of their product/s that they submit to Photodeli for printing. Photodeli does not accept any liability for the copyright of the photos, graphics, logos and other content used in the products offered and ordered. The Client must ensure that they are not breeching any copyright, patent, trademark or any other law before uploading a product to Photodeli. The Client is responsible for all possible consequences of unlawful use of protected data. The Client must also ensure that the content of the product submitted complies with all legal requirements relating to obscenity, libel or any other matter. The Client will be subject to the legal provisions of South Africa and any other relevant country. These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with these terms shall be subject to the non-exclusive jurisdiction of a court in South Africa. The Client acknowledges that Photodeli does not pre-screen content, but that Photodeli and its designers shall have the right (but not the obligation) in their sole discretion to remove any content that violates the terms of service or may otherwise be objectionable. The Client further acknowledges and agrees that Photodeli may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
(a) comply with legal process;
(b) enforce the terms of service;
(c) respond to claims that the content violates the rights of third-parties; or
(d) protect the rights, property, or personal safety of Photodeli, its users and the public.

Use of the software
The Photodeli software may only be used to compose and order a photo product offered by Photodeli. The Client or any representative of The Client is forbidden to decompile the software, undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of the Software. Such action will be deemed criminal and offenders will be prosecuted using the full extent of the law.
Delivery time
All orders are normally delivered within seven (7/14) working days after the payment of an order has been received – books sent to destinations outside the borders of South Africa may take longer (Allow 4 – 6 weeks for delivery). Delays in the delivery time can under no circumstances be used to cancel an order or to claim any compensation. Any order is subject to cancellation or variation by reason of Force Majeure from any cause whatsoever beyond Photodeli's control including inter alia: inability to secure labour, materials, power or supplies, or by reason of an Act of God, war, civil disturbance, riot, state of emergency, strikes, lockout or other labour disputes, fire, flood, drought or legislation. In regards to delivery time, not all products have the same delivery time. Please ensure that orders with different delivery times are ordered separately.

Permission
You may access any part of the website provided that is not password protected. Accesses to some parts of our website are only available if you have a valid username and password. You may not access these areas without a valid username and password.

Operation of the Photodeli website
We may change the format and content of our website (or any products or services offered by our website) at any time. We may terminate or suspend the operation of our website (or terminate or suspend any products or services offered through our website) for support or maintenance work, in order to update the content or for any other reason. We may do this at any time with prior notice to the registered members. You are advised to keep back ups of all material provided to us.

Data protection
Personal data provided to us through our websites will only be used in accordance with our Privacy Policy. Please read through this carefully before proceeding. By providing your personal data to us you are consenting to its use in accordance with our Privacy Policy.

Customer privacy policy
Photodeli shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za/attachment.php?aa_id=3569

Our guarantee
Photodeli is committed to client satisfaction and stands behind the quality of every product we ship with a 100% Guarantee against any actual defects in manufacturing or workmanship. However, we cannot accept responsibility for client-created errors beyond our control, such as mistakes in typing, grammar, design, image resolution, image quality or errors in user-selected options like product type, size, and printing and paper options. Please preview your project carefully and fix any errors prior to ordering.

Our returns policy
If you are unhappy with the quality of your merchandise, please contact us within 14 days to discuss your concern with one of our friendly client service representatives. Photodeli will provide a refund or a replacement of merchandise, due to a manufacturing defect that was caused by Photodeli. You are required to return the defective product with the original tax invoice for our inspection prior to any refund being processed. Because these are custom products created by you, Photodeli is not able to provide refunds or replacement of merchandise with user-generated defects such as typos, misspellings, design or layout errors, poor image quality, low image resolution, mistakes in selecting product size, product type, paper selection, or printing options or failure to remember or use coupons.
Your Spur party photo product will be delivered
to your door via our courier partner, UTI.